Legal
Refunds and cancellation
Last updated 1 August 2026
Draft. This document has not yet been reviewed by a lawyer. It describes what we intend to do and is published so the terms are visible from the start — but it is not final. Questions to hello@resta.page.
What this covers
Your Resta subscription only. It does not cover money a diner paid you — Resta never handles that, so a refund to a customer is between you and them.
The free plan
Free up to 500 confirmed orders a month, with no card required and nothing to cancel. Going over the limit does not stop your restaurant taking orders.
Cancelling a paid plan
Cancel at any time from your dashboard. Your plan continues to the end of the period you have paid for, then stops. We do not lock anyone into a term.
Refunds
- Within 7 days of a first payment, for any reason: a full refund, no questions asked.
- If we fail badly — a prolonged outage or a defect that stopped you trading — a refund proportionate to the disruption.
- Otherwise, part-months are not refunded, but you keep access until the period ends.
Refunds go back to the original payment method within 5–7 working days of approval.
Asking for one
Email billing@resta.page from the address on the account. We aim to reply within two working days.